Terms of Service
Last Updated: [
2738 Satsuma Dr, Dallas, TX 75229, Hoa Kỳ]

1. Overview
This website is operated by Flowerss.us. Throughout the site, the terms “we”, “us” and “our” refer to Flowerss.us. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

3. Products and Services
Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Floral Substitution Policy: Please note that flowers are seasonal products. In the event that a specific flower or container is unavailable, we may substitute it with a similar item of equal or greater value to ensure your arrangement is delivered on time. We will make every effort to maintain the “look and feel” of the arrangement by considering the overall shape, size, style, and color combinations.

Accuracy of Colors: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

4. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery
Delivery Areas: We currently ship to addresses within [Insert Country/Region, e.g., the United States].

Delivery Times: Delivery times provided are estimates. We are not responsible for delays caused by weather, traffic, or other unforeseen circumstances.

Recipient Availability: If the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, leave the gift with a neighbor, or leave a message for the recipient to call to arrange for delivery.

6. Returns and Refunds
Due to the perishable nature of our products (flowers/plants), we do not accept returns. However, if you are not satisfied with the quality of your arrangement, please contact us within 24 hours of delivery with a photo of the product. We will review your claim and may offer a replacement or store credit at our discretion.

7. Third-Party Links
Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. User Comments and Feedback
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy.

10. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to upload or transmit viruses or any other type of malicious code.

11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Flowerss.us, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

12. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert State/Country].

13. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

14. Contact Information
Questions about the Terms of Service should be sent to us at:

Email: [Insert Support Email]